Term Conditions Page

Refund and Cancellation Policy

Thank you for shopping at Colourfuller. We value your satisfaction and strive to ensure that you are happy with your purchase. Please read this policy carefully to understand your rights and responsibilities regarding refunds and cancellations.

Refund Policy

We offer refunds on eligible items within 30 days of the purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a refund, please contact our customer service team at [support@colourfuller.com](mailto:support@colourfuller.com) with your order number and reason for the refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a 4-5 business working days , depending on your card issuer’s policies.

Cancellation Policy

You may cancel your order within 24 hours of purchase for a full refund. After 24 hours, your order may have already been processed and shipped, and cancellation may not be possible.

To request a cancellation, please email us at [support@colourfuller.com](mailto:support@colourfuller.com) with your order number and the reason for cancellation. We will make every effort to accommodate your request if the order has not yet been processed.

Non-Refundable Items

Some items are not eligible for refunds, including:
– Gift cards
– Downloadable software products
– Personalized or customized items